24-hour emergency service

If your pet has a problem during surgery hours, please telephone the practice immediately and we will ensure that you're offered an appointment on a priority basis. Please make it clear that the matter is not routine and we will do our utmost to attend to you at the earliest opportunity.

An out of hour fee will be charged for client emergency veterinary attention outside of normal working hours.

We provide a 24/7 emergency service together with five other veterinary clinics in the local area. In the event of a genuine accident or emergency please contact the duty vet on 02871 311 448 where you will be transferred to the vet on-call.

We DO NOT routinely offer out-of-hours visits to companion animals; this is for employee safety. Please be aware that it is your responsibility to ensure that you can travel with your animal to the on-call veterinary clinic at any time of the day or night.

Emergency Number: 02871 311 448

Please remember this service is provided for the benefit of our clients and their pets. With this in mind we will not tolerate any threatening, aggressive or violent behaviour.

Our normal opening hours are:

Monday - Friday: 8:30am - 11:15am, 1:15pm - 3:15pm, 4:00pm - 5:00pm by appointments